Effective and efficient service delivery implementation requires the integration and co-existence of various systems and processes. One of these processes which require successful implementation in order to be effective is the supply chain management process as prescribed in section 110 of the MFMA;
Section 111 of the MFMA requires that each municipality and municipal entity must have and implement a supply chain management policy.
The primary task of the Municipality’s supply chain management system shall always be to find reliable, cost effective service providers for the Municipality. B-BBEE companies will not be treated any differently from the norm with regard to quality, expected service delivery and technical performance. On the other hand, it is required that all personnel associated with the Municipality’s supply chain management system must be made aware of this initiative and are expected to commit themselves to its implementation through good faith, efforts and appropriate purchasing procedures.