Queries and Problems
Tel: 0800 111 300
Municipal Account Enquiries:
Water, Refuse, Rates & Taxes
E-mail: enquiry@mangaung.co.za
WhatsApp Number (Text Only): 065 586 6261
Emergency Services / Fire, Rescue and Disasters:
Tel: +27 51 406 6666
Ambulance (all hours) Tel: 10 177
1. Log onto YOUR Internet Banking Website or APP
2. Select payments
3. Select pay recipients
4. Select public recipients
5. Search MANGAUNG METRO then press enter
6. MANGAUNG METRO MUNICIPALITY will appear as a BENEFICIARY
7. Type MANGAUNG METRO on the NAME
8. Type MANGAUNG METRO on own ref then…
9. Type your 10 digit municipal account number on recipient ref
10. Then make and complete the payment
DIRECT LINKS TO BANKS:
Absa Group Limited
Capitec Bank Limited
First National Bank
Nedbank Limited
Standard Bank of South Africa
TO RECEIVE YOUR ACCOUNT VIA E-MAIL
1. Send An E-Mail To:
ebilling@mangaung.co.za
with Your Account Number, Email Address and kindly request to have your Account communicated to you in this manner.
2. Send Your Request To:
mpho.phanyane@mangaung.co.za
or
dinah.sempe@mangaung.co.za
3. Visit one of the Paypoints to Request the Change to E-mail Statements
4. Contact the Metro Call Centre at 0800 111 300