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Mangaung Metropolitan Municipality
Policies

Writing Off of Irrecoverable Debt Policy

Communications

Click here to download the PDF for Writing Off of Irrecoverable Debt Policy

To ensure that household consumers with no or lower income are not denied a reasonable service and that the Municipality is not financially burdened with non-payment of services, the Council of Mangaung Municipality approved a revised Indigent Policy.

However, the Council is faced with a significant amount of outstanding debt and the continuous defaulting by certain consumers who can afford to pay for services. To deal with this, the Council also approved a revised Credit Control and Debt Collection Policy.

Despite strict enforcement of the above policies, Council will continuously be confronted by circumstances requiring the possible write-off of irrecoverable debt.

Click here to download the PDF for Writing Off of Irrecoverable Debt Policy